FAq

FREQUENTLY
ASKED QUESTIONS

Find answers to your most asked questions.

General Event FAQ's

Q.
What is the theme of your current experience?
A.

The galactic boarder has been breached, Aliens have invaded Chicago!  Teams must solve puzzles to open multiple locks within their ridiculously cool escape room box.   In order to solve these puzzles they must use their brain and specific landmarks around them.  Think of it as an escape room in a box paired with an adrenaline fueled scavenger hunt.  Once teams open their final lock, they must race to the finish line!

Q.
How long does the race take?
A.

Our experiences are 20 - 75 minutes depending on the option you choose and also the skills of the participants!

Q.
What type of physical activity is involved?
A.

Our indoor experiences do not require any physical activity. Our outdoor experiences do require guests to walk (or run depending on how competitive they are!) roughly 1-1.5 miles.

Q.
What should I wear?
A.

For our outdoor experience we suggest wearing comfortable walking shoes and weather appriopriate clothing. Our indoor experiences have no dress requirements.

Q.
For your outdoor experiences, what happens if it rains?
A.

The show will go on!  Unless its extreme weather then see our inclement weather policy.

Q.
Are cell phones allowed?
A.

Yes, however they won't help you in solving any of the puzzles.  We allow them so you can use maps if you feel necessary and a calculator.

Q.
What size groups can you take?
A.

For our outdoor experience the typical group size is between 5-200. For our indoor experience we can host up to 5000 guests at one time!

Q.
Do you do any kind of customizations for the event?
A.

Yes!  All events include customized trophies for the winning team as well as customized signs for guests to take photos with at the finish line.  For large-scale events we can also customize puzzles to fit your groups needs.

Q.
What type of events do you do?
A.

Corporate events are all specialty. Interested in hosting a non-corporate event? Contact us!

Q.
For your outdoor experiences, is there any type of transportation required?
A.

Nope! The entire race is done on foot.​

Q.
What's the ideal team size?
A.

We recommend splitting groups into teams of 3-8.​

Q.
What if a team can’t figure out a clue?
A.

All of our events have a Game Master present! For larger groups we will have multiple Game Masters. Teams are given clues cards that they can trade in for a clue from the Game Master if they are stuck.

Q.
Is the event family friendly?
A.

Yes!  Children 13 and older can complete the race in a group on their own.  We do allow younger children however they must be accompanied by an adult and will find our puzzles challenging to complete on their own.